OUR GUARANTEE, WARRANTY & REGISTRATION
LIFETIME DIAMOND ACCENT REPLACEMENT:
Our lifetime warranty offers free prong tightening, re-polishing, rhodium plating and cleaning services. We replace diamond accent stones (see Warranty details below) that become chipped, damaged or lost from the original mounting due to normal wear, free of charge up to 1/10th of a carat. This includes all labor and materials to replace the diamond.
QCB Jewelers guarantees the mounting you purchased is manufactured using the highest quality materials and is inspected prior to shipping to be free of any defects in materials or workmanship, for one year from the date of purchase and replace or perform any work that may be necessary, free of charge.
KEEPING YOUR GUARANTEE & WARRANTY IN EFFECT:
In order for your Guarantee & Warranty to remain in effect, you must have your purchased QCB jewelry inspected and have the inspection documented every six months at QCB. Any necessary repairs, sizing etc… must be performed by QCB Jewelers. Services performed outside of QCB or any of its authorized service centers voids this warranty.
QCB Jewelers guarantees every item we sell. If for any reason you are not satisfied, we will refund or exchange your purchase for 30 days after the date of purchase. Just keep your receipt and bring back your purchase in the same condition as originally purchased. Custom designed items and special ordered items are excluded from this policy.
QCB Jewelers grants a Warranty to the original consumer for the rest of their life, effective from the purchase date, that the purchased article of jewelry is free from defects in material and workmanship under normal wear. This Warranty includes free prong tightening, re-polishing, rhodium plating and cleaning services. We replace diamond accent stones (that become chipped, damaged or lost from the original mounting due to normal wear, free of charge up to 1/10th of a carat. This includes all labor and materials to replace the diamond. Diamonds or any other stones over 1/10th of a carat or larger are excluded.
This warranty is void if the article of jewelry has been damaged by accident, negligence, unauthorized service or other factors not due to defects in material or workmanship. To protect your investment, insurance coverage is highly recommended. Charges for shipping and insurance are not covered under this warranty. Please complete the online registration form above and submit electronically to be entitled to a free lifetime warranty. Please note that any and all information supplied to QCB Jewelers or QCBjewelers.com will be held in strict confidence and will not be shared, sold or distributed to any other individual or entities other than the participating retailer where the purchase was originated.
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