QCB Jewelers offers jewelry repairs, watch batteries, appraisals & evaluations right in our store. Whether you need a stone replaced or a stone polished, our expert technicians can assist you. Ask us about insurance replacements. We even offer free cleaning and inspections every Thursday, Friday and Saturday from 11am to 2pm.
Here are just a few of the services we offer:
• Chains Soldered • Clasps Replaced – Repaired
• Watch Links Removed - Added, Batteries
• Ring Resizing, Arthritic shanks
• Prongs Replaced or Re-tip
• Laser Welding: Platinum & Gold
• Laser Engraving
• Heads Replaced
• Shanks Replaced
• Stones Tightened and Replacement
• Pearls Re-stringing, Re-gluing
• Jewelry Inspection
• Cleaning & Polishing
• Plating: Rhodium & Vermiel
• Diamond Polishing & Re-cutting
• Earring Backs and more!
QCB Jewelers Repair & Mission
Quality & Excellence of workmanship.
"100% Customer Service & Satisfaction"
QCB Jewelers assure your repair is performed accurately by our Master Craftsmen who work directly with you. You may watch them working on your jewelry safely through a glass barrier. This offers you the added comfort to see how they work and what they do to provide you with excellence and exceptional workmanship.
When you bring your jewelry in for any level of repair we perform an inspection and diagnose areas that requires attention. This includes areas you may not have noticed. Your repairs will then be given an estimation and time required.
Your jewelry is cleaned in preparation of necessary work, repaired as instructed while focusing on the details of the original design and beauty of your jewelry. After repair it is polished and refinished to restore the metal and any stones back to their original brilliance. Finally your jewelry is re-inspected to assure the work has been performed with excellence. Upon completion QCB will notify you by phone, text or email.
While your jewelry is with us at QCB Jewelers, we provide Insurance Coverage (Jewelers Mutual Insurance Company) for your jewelry at its stated replacement value.
OUR GUARANTEE TO YOU
Our Goal is to earn your complete Trust & Satisfaction
DIAMOND ACCENT REPLACEMENT: QCB Jewelers replaces diamond accent stones that become chipped, damaged or lost from the original mounting due to normal wear, free of charge. This includes all labor and materials to replace the diamond.
KEEPING YOUR GUARANTEE IN EFFECT: In order for your diamond guarantee to remain in effect, you must have your diamond inspected and have the inspection documented every six months by an authorized representative. Any necessary repairs, sizing etc… must be completed by QCB Jewelers.
Your Lifetime Satisfaction Guarantee is supported by our dedicated team and master craftsmen. QCB Jewelers can handle the simplest of tasks to master creations.
MOUNTING GUARANTEE: QCB Jewelers will guarantee the mounting you purchased for your diamond, emerald, ruby or sapphire against any defects in materials or workmanship, for one year from the date of purchase and replace or perform any work that may be necessary, free of charge.
RETURN POLICY: QCB Jewelers guarantees every item we sell. If for any reason you are not satisfied, we will refund or exchange your purchase for 30 days after the date of purchase. Just keep your receipt and bring back the diamond in the same condition as originally purchased. Custom designed items and special ordered items are excluded from this policy.