Our Guarantee, Warranty & Registration

LIFETIME DIAMOND ACCENT REPLACEMENT: QCB Jewelers replaces diamond accent stones (see Warranty details) that become chipped, damaged or lost from the original mounting due to normal wear, free of charge. This includes all labor and materials to replace the diamond.

MOUNTING GUARANTEE: QCB Jewelers guarantees the mounting you purchased to be free of any defects in materials or workmanship, for one year from the date of purchase and replace or perform any work that may be necessary, free of charge.

KEEPING YOUR GUARANTEE & WARRANTY IN EFFECT: In order for your Guarantee and Warranty to remain in effect, you must have your purchased jewelry inspected and have the inspection documented every six months at QCB. Any necessary repairs, sizing etc… must be completed by QCB Jewelers.

RETURN POLICY: QCB Jewelers guarantees every item we sell. If for any reason you are not satisfied, we will refund or exchange your purchase for 30 days after the date of purchase. Just keep your receipt and bring back your purchase in the same condition as originally purchased. Custom designed items and special ordered items are excluded from this policy.

OUR WARRANTY: QCB Jewelers grants a Warranty to the original consumer for the rest of their life, effective from the purchase date, that the purchased article of jewelry is free from defects in material and workmanship under normal wear. Diamonds or any other stones over 1/10th of a carat or larger are excluded. This warranty is void if the article of jewelry has been damaged by accident, negligence, unauthorized service or other factors not due to defects in material or workmanship. To protect your investment, insurance coverage is highly recommended. Charges for shipping and insurance are not covered under this warranty. Please complete the online registration form below and submit electronically to be entitled to a free lifetime warranty. Please note that any and all information supplied to QCB Jewelers or QCBjewelers.com will be held in strict confidence and will not be shared, sold or distributed to any other individual or entities other than the participating retailer where the purchase was originated.
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